Privacy Policy

1. Who we are

ReCorde is a mobile app that lets you record conversations and meetings, then generate transcripts, summaries, and action items using cloud AI services. For privacy questions, contact us at privacy@recorde.app.

Operator: ReCorde, Paris 13eme.

2. Information we collect

2.1 Information you provide

• Account details when you create an account (for example name and email address), including when you sign in with Apple (iPhone), Google (iPhone and Android) or email and password via our authentication provider (Clerk)
• Support messages and feedback you send us
• Preferences and settings you configure in the App

2.2 Audio and meeting content

• Microphone audio when you start a recording (with your permission)
• Transcripts, summaries, notes, action items, chat questions (“Ask AI”), and related meeting metadata generated from your recordings

When you record a meeting and allow AI processing, that content is uploaded to our cloud infrastructure for transcription and summarization (see Section 4). You can delete meetings from the App.

2.3 Device and usage information

• Device type, operating system version, and app version
• Diagnostic logs, crash reports, and performance data (if enabled)
• Approximate usage events (for example feature opens) to improve the App

2.4 Permissions

The App may request access to the microphone (required to record) and, where applicable, notification permission for background recording on Android. You can revoke permissions in your device settings. Without microphone permission, recording features will not work.

2.5 Purchases and usage metering

Subscription purchases are processed by Apple or Google. We receive purchase status / entitlement information through RevenueCat so we can unlock paid features. We do not receive your full payment card details.

To enforce subscription entitlements and our fair use allowance (see Section 5), we also process aggregated recording-minute usage associated with your account (for example minutes consumed during a trial or billing period).

3. How we use information

• Provide, maintain, and improve recording, transcription, summary, task, and Ask AI features
• Authenticate your account and sync your meetings across sessions
• Manage subscriptions and usage limits
• Respond to support requests and communicate about the App
• Monitor reliability, fix bugs, and prevent abuse or fraud
• Comply with legal obligations

We do not sell your personal information.

4. Processing, storage, and third parties

Meeting recordings you choose to process are uploaded to our servers and handled by subprocessors as follows:

Before the first cloud AI processing, the App asks for your permission and explains that audio is sent to AssemblyAI and transcripts to OpenAI. You can review this Policy from the App at any time.

Purchases made through the Apple App Store or Google Play are processed by Apple or Google under their respective privacy policies.

5. Subscriptions, trials, and fair use

This section describes paid access to the App and our fair use allowance. Pricing shown in the App Store or Google Play at the time of purchase controls if it differs from this page. Payment, billing, taxes, refunds, and cancellation are handled by Apple or Google under their terms; manage or cancel subscriptions in your Apple ID or Google Play account settings.

5.1 Plans

ReCorde offers auto-renewing subscriptions:

Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Prices may vary by region and storefront currency.

5.2 Free trial

Eligible users may receive a 3-day free trial that includes up to 60 minutes of recording (and related AI processing subject to this Policy). Unused trial minutes do not roll over. Unless you cancel before the trial ends, your selected subscription begins and you will be charged according to the store’s billing rules.

5.3 Fair use allowance

Paid plans are intended for normal personal or professional meeting use. They are not unlimited. After the trial, each plan is subject to a fair use allowance of 600 recording minutes per month. When you reach the allowance, further recording or AI processing may be paused or limited until the next usage period resets, or until we approve an increase as described below.

We measure usage to apply this allowance, prevent fraud and abuse, protect service reliability for all users, and review limit-increase requests. Misuse (for example automated mass recording, account sharing intended to circumvent limits, or other abuse of the system) may result in restriction, suspension, or denial of additional capacity.

5.4 Requesting a higher limit

If you approach or reach the 600-minute monthly allowance and need additional capacity, email app_dev_fr@proton.me with the exact subject line 600 mins limit reached. Include your account email (or other identifier used in the App) so we can locate your subscription.

We aim to increase limits for genuine customers in good standing. We reserve the right to refuse, delay, or condition any increase based on our analysis of account history, usage patterns, payment status, and indicators of fraud or system abuse. An increase, if granted, is discretionary and may be temporary or subject to further review.

Privacy and data-protection requests remain at privacy@recorde.app. Use app_dev_fr@proton.me for fair-use and limit requests only.

6. Legal bases (EEA / UK)

Where GDPR / UK GDPR applies, we process personal data on these bases:

• Contract — to provide the App features and subscriptions you request
• Legitimate interests — to secure, improve, and support the App, enforce fair use, and prevent fraud or abuse
• Consent — for microphone access and cloud AI processing where required
• Legal obligation — when we must comply with applicable law

7. Data retention

We retain meeting audio, transcripts, and derived content associated with your account until you delete the meeting or your account, or as needed to provide the service and comply with law. Subscription and usage-metering records are kept as needed to manage entitlements, fair use, billing disputes, and fraud prevention. Support emails may be retained for a reasonable period to handle your request.

8. Your choices and rights

• Delete recordings and notes from within the App
• Revoke microphone and other permissions in device settings
• Decline cloud AI processing (transcription and summaries will not run)
• Cancel or manage subscriptions via Apple or Google account settings
• Request a fair-use limit review as described in Section 5.4
• Request access, correction, deletion, or export of personal data we hold about you
• Object to or restrict certain processing, where applicable
• Withdraw consent where processing is consent-based

To exercise privacy rights, email privacy@recorde.app. You may also lodge a complaint with your local data protection authority.

9. Children’s privacy

The App is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

10. Security

We take reasonable technical and organizational measures to protect information in transit and at rest. No method of transmission or storage is 100% secure. You are responsible for keeping your device and any account credentials secure.

11. International transfers

Your data may be processed in the United States or other countries where our subprocessors operate. Where required, we use appropriate safeguards (for example standard contractual clauses).

12. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Continued use of the App after changes means you accept the updated Policy, except where applicable law requires additional notice or consent.

13. Contact

ReCorde
Privacy: privacy@recorde.app
Fair use / limit requests: app_dev_fr@proton.me
Paris 13eme